1. Introduction

Welcome to Rhine Valley Fashion LTD (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rhinevalleyfashion.com or engage with our global sourcing and manufacturing services.

As a B2B sourcing partner, we understand the sensitivity of the data you share with us—ranging from personal contact details to proprietary design files. We treat your trust with the highest priority.

2. Information We Collect

We collect information that you provide to us voluntarily when you express an interest in obtaining information about us or our products and services.

A. Personal Information

• Name and Job Title
• Company Name
• Email Address
• Phone Number
• Shipping and Billing Addresses

B. Business & Proprietary Information (IP)

In the course of business, you may share sensitive intellectual property, including:

• Tech Packs and Design Sketches
• Fabric Specifications
• Target Pricing and Volume Data
• Brand Manuals

C. Automatically Collected Data

When you visit our website, we may collect certain information automatically from your device, such as IP address, browser type, operating system, and interaction data (pages visited) via cookies to improve our website experience.

3. How We Use Your Information

We use the information we collect for legitimate business purposes:

• To Facilitate Sourcing & Production: To communicate your requirements to our network of factories and suppliers.
• To Process Orders: To manage sampling, bulk production, quality control inspections, and logistics.
• To Send Administrative Information: To send you product updates, order status reports, and changes to our terms or policies.
• To Protect Our Services: To prevent fraud and ensure the security of our digital platforms.

4. Intellectual Property & Confidentiality

Your Designs are Safe with Us.
We strictly adhere to a Non-Disclosure policy regarding your Intellectual Property (IP). Any Tech Packs, sketches, or samples you provide are shared only with the specific manufacturing partners involved in your production line. We bind our factory partners with confidentiality agreements to ensure your designs are not replicated or shared with third parties.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share data in the following specific situations:

• Manufacturing Partners: We share necessary production details with factories to manufacture your goods.
• Logistics Providers: We share shipping details with freight forwarders (e.g., DHL, FedEx, Maersk) to deliver your products.
• Legal Obligations: We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of our website.

8. Your Privacy Rights

Depending on your location (e.g., if you are in the European Economic Area), you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us at the email below.

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

10. Contact Us

If you have questions or comments about this policy, or if you wish to exercise your data rights, you may contact our Data Protection Officer at:

Rhine Valley Fashion Ltd.
House 483 Road – 8, Baridhara DOHS Dhaka 1206, Bangladesh

Email: info@rhinevalleyfashion.com
Phone: +88 01711 287576  +88 01747 598982